Privacy Policy

1. Who We Are

Threedbazar ("we", "our", "us") is an e-commerce platform operated in Bangladesh. Our registered address and contact details are available on the Contact page. We are responsible for the personal data you share with us when using this website.

2. Information We Collect

• Account data: name, email address, phone number, and password hash.
• Order data: delivery address, order items, payment method, and transaction reference.
• Usage data: IP address, browser type, pages visited, and session cookies — collected automatically.
• Communications: messages sent via our contact form or support channels.

3. How We Use Your Information

We use your data to:

• Process and fulfil your orders and deliver them to your address.
• Send order confirmations, shipping updates, and customer-service replies.
• Prevent fraud, unauthorised access, and other illegal activities.
• Improve our website and product recommendations.
• Comply with legal obligations under Bangladesh law, including tax, customs, and consumer-protection regulations.

We do not sell your personal data to third parties.

4. Legal Basis for Processing

Under the ICT Act 2006 and Digital Security Act 2018 of Bangladesh, we process your data on the following grounds:

• Contractual necessity — to process your orders and provide the service you requested.
• Legal obligation — to comply with Bangladesh Revenue Board (NBR) requirements and other applicable regulations.
• Legitimate interest — fraud prevention and service improvement.
• Consent — for marketing communications (you may withdraw at any time).

5. Sharing of Data

We share your data only with:

• Delivery partners (e.g. Pathao, Steadfast, RedX) — name and delivery address only.
• Payment processors (bKash, SSLCommerz) — solely to process your transaction.
• Government authorities — when required by law, court order, or the Bangladesh Cyber Tribunal.

6. Data Retention

We retain order and account data for a minimum of 5 years as required by the VAT and Supplementary Duty Act 2012 (Bangladesh) and NBR regulations. You may request deletion of your account at any time; we will anonymise personal data that is not required for legal compliance.

7. Cookies

We use cookies to maintain your session, remember your cart, and understand how visitors use our site. See our Cookies Policy for details. You may disable non-essential cookies via your browser settings.

8. Your Rights

Under Bangladesh law and general best practice, you have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your account and associated data (subject to legal retention requirements).
• Withdraw consent for marketing communications at any time.
• Lodge a complaint with the Bangladesh Telecommunication Regulatory Commission (BTRC) or relevant authority.

To exercise any of these rights, contact us at our contact page or email us directly.

9. Security

We use industry-standard security measures including HTTPS encryption, hashed passwords (bcrypt), and access controls. No system is completely secure — please use a strong, unique password for your account.

10. Changes to This Policy

We may update this policy from time to time. Material changes will be announced on our homepage. Continued use of the site after changes constitutes acceptance of the updated policy.

11. Contact Us

For privacy-related queries, please visit our Contact page or write to us at the address listed there.